Australian Privacy Principles

First Time Developments Pty Ltd (ABN 55 625 965 237) (First Time Developments) is bound by the Privacy Act 1988 (Cth). First Time Developments collects, stores, uses and discloses Personal Information in accordance with Australian Privacy Principles.

Privacy of First Time Developments’ Clients and Contractors
First Time Developments collects and holds Personal Information about its prospective clients and clients.

TYPES OF PERSONAL INFORMATION

Personal Information collected by First Time Developments generally comprises of names, address, date of birth, gender, marital status, occupation, contact details and limited financial information.

First Time Developments collects Personal Information whenever a prospective client or client makes a query or request to First Time Developments in respect of a product or service provided by First Time Developments. First Time Developments collects this information with the consent of the client.

HOW WE USE YOUR PERSONAL INFORMATION

First Time Developments collects Personal Information to enable it to:

  • Provide its clients with the products and services that they request;
  • Provide newsletters with relevant information, products, services or upcoming promotions
  • Provide relevant information to contractors to assist First Time Developments to provide the products and services requested by the client;
  • Comply with any Legal obligations, including dealing with local authorities;
  • Maintain First Time Developments client relationship.

In addition, where it is necessary to do so, First Time Developments may provide Personal Information to its solicitors.

First Time Developments also holds information about contractors and consultants who do work for First Time Developments from time to time, and from those who seek an employment or contractor relationship.

Applicants for an employment or contractor relationship with First Time Developments agree to provide First Time Developments with all reasonable information relevant to their application, including information required for Occupational Health and Safety reasons. First Time Developments will destroy this information within a reasonable time if an employment or contractor relationship does not result.

MANAGING YOUR PERSONAL INFORMATION

First Time Developments holds this Personal Information in a secure fashion and, other than as set out above, will not usually disclose this information to anyone else without the consent of the individual. If First Time Developments at any time has reason to believe that any unauthorized person has gained access, or is likely to gain access, to Personal Information, it will immediately carry out an investigation, take all necessary steps to prevent such access and will notify both the individuals affected and the Information Commissioner.

Where First Time Developments has received unsolicited Personal Information, First Time Developments will, as soon as practicable, but only if it is lawful and reasonable to do so, destroy the information or ensure the information is de-identified.

ACCESS


Individuals may request access to their personal information stored by First Time Developments. Individuals can apply for access by making a written request to the Directors of First Time Developments. First Time Developments will respond to the request for access within a reasonable period after the request is made, and subject to the exceptions contained in the Australian Privacy Principles, will give access to the information in the manner requested, if it is reasonable and practicable to do so. First Time Developments will retain Personal Information until it is no longer needed, but for a minimum period of 7 years or other such period as required by any statute, after a person has ceased to be a client, a contractor or an employee, after which time, First Time Developments will destroy the Personal Information.

COMPLAINTS

Should an individual have a complaint about a breach of the Australian Privacy Principles, they may lodge a complaint with First Time Developments by emailing info@firsttimedevelopments.com.au. First Time Developments offers a free internal complaint resolution mechanism, and will conduct an investigation of the complaint, and provide a written report on the outcome of that investigation, including any recommended actions. If the individual is not satisfied with the complaint investigation conducted by First Time Developments, the individual may seek to have the complaint resolved externally.

This privacy Policy is effective from 22 February 2019